Customer Intelligence Optimization

Transform into a high-impact sales professional with this expert-led training. Learn to articulate value, influence decisions, and maximize conversions using proven persuasion techniques and customer-centric strategies.

Designed to turn entry-level sales staff into top performers, this course dives deep into consumer psychology, performance-driven tactics, and the art of storytelling to help you craft irresistible pitches that build trust and drive sales.

You will learn the following skills:
1. Identification of Consumer Needs, Wants and Demands
2. The ability to a perform a Needs Analysis
3. Building a Connection
4. Brand and Product Integration
4. Developing a playbook
4. Optimizing the Customer Experience
4. Closing the Sale
5. Performance and Sales Management
6. Post purchase value

International Recognition: Earn an International Certificate of Completion, which can be displayed on LinkedIn, Your Portfolio, and Resume.